What is return policy?
Grounds for returns:
• Returns are applicable within 3 days from the date of delivery.
• Returns can be claimed in the following cases-
- Our customized packaging was torn.
- Products inside the parcel were missing.
- Quantity received was not as per the quantity ordered. To illustrate – you ordered one kg of almond and received half kg of almond .
- Product received was not the product that was actually ordered. To illustrate – you ordered cashew nut and received broking cashew nut
Conditions to claim returns:
The return will only be granted if the client provides a short video from the opening of parcel till the opening of our customized packaging and making it clear that the products were actually damaged at that time when they were received by the client.
Procedure to claim returns:
The client will have to upload the video at email@example.com after the confirmation our representative will verify and pick-up the product .
Payment return condition :
Your valuable amount will be credited on your bank account within 3 days.
How do I cancel an order?
You can cancel your order online before the product has been shipped. In case your product has not been shipped, for cancellation, Contact Us. Unfortunately, an order cannot be cancelled in case an order shipping has already been made.